Privacy Policy

Bureau Cultuurzaken (Cultural Affairs Office) processes your personal data securely and carefully, ensuring that your data cannot reasonably be obtained by unauthorized persons. We value your trust in our company and comply with the requirements of the General Data Protection Regulation (GDPR) in handling your personal data. Below you can read how we implement this in practice.

Personal Data We Process
Cultural Affairs Office processes your personal data because you use our services and/or because you provide it to us yourself. By using these services, you agree that we collect and use your personal data in accordance with this privacy statement. Below is an overview of the personal data we may process:

1. Clients' first and last name
BSN (citizen service number)
Gender
Date of birth
Place of birth
Address details
Telephone number
Email address
Health data

2. Business contacts' first and last name of contact person
Gender
Position of contact person
Telephone number
Email address

Other personal data that you actively provide, for example, by creating a profile on this website, in correspondence, and by telephone.

3. Independent professionals working on our behalf
First and last name
Gender
Address details
Telephone number
Email address
IBAN and VAT number
Assignment agreement

Special and/or sensitive personal data that we process
Cultural Affairs Office processes the following special and/or sensitive personal data of clients:
- Citizen Service Number (BSN)
- Information about your structural functional limitations in the occupational health and safety report

Why do we need your data?
The Cultural Affairs Office processes personal data based on one of the following legal grounds:
1. Consent from you/the data subject. This consent can be withdrawn at any time, without prejudice to the lawfulness of processing based on consent before its withdrawal;
2. Execution of a (support) agreement or preparation for it;
3. Legal obligations arising from, among others, the Social Support Act, Youth Act, Work and Income (Capacity for Work) Act (WIA), Wajong (Young Disabled Persons Act), Sickness Benefits Act, Unemployment Act, and the Participation Act, such as the obligation to maintain records and register the Citizen Service Number (BSN);
4. A legitimate interest, such as improving quality, organization, and business operations.

How long do we retain data?
The Cultural Affairs Office will not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. The Cultural Affairs Office applies the following retention periods:

1. Wmo (Social Support Act) file data: at least 15 years;
2. Youth Act file data: at least 20 years;
3. Reintegration file: at least 2 years (20 years for medical data);
4. (Financial) administrative data: 7 years;

In addition, we retain your data for a period of twelve months after termination in connection with satisfaction surveys by the Employee Insurance Agency (UWV).

Sharing with others
The Cultural Affairs Office does not share your data with third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. The Cultural Affairs Office remains responsible for these processing operations.

The Cultural Affairs Office may engage service providers (processors) to process personal data, who process personal data solely in accordance with the instructions of the Cultural Affairs Office. The Cultural Affairs Office will enter into a processing agreement with these processors that complies with the requirements of the General Data Protection Regulation (GDPR).

Within the Cultural Affairs Office, personal data may be shared without your consent, insofar as this is necessary for the provision of care. Personal data received by our employees in the performance of their duties is subject to the healthcare provider's (legal) confidentiality obligation.

Map website visits
Cultural Affairs Office uses functional and anonymized analytical cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Cultural Affairs Office uses cookies with purely technical functionality. These ensure that the website works properly, remember your preferences, and help us optimize the website. They also allow us to optimize our website. You can opt out of cookies by configuring your internet browser to no longer store them. You can also delete all previously stored information through your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

View, modify, or delete data
You have the right to access your personal data.

Changes
We may change this Privacy Statement from time to time for various reasons by posting the updated version on our website. We encourage you to review this statement regularly to stay informed about how we use your personal data.
The version shown here is from January 2026.

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